Shipping Logistics
We still rely on air freight for 40% of orders. Goal: Switch to carbon-neutral shipping partners by Q4 2026.
In Progress
2026 Impact Report
Work in Progress.
We haven't fixed the industry, but we're cleaning up our corner of it. Here is an honest look at where we stand in 2026.
Artisan Wages
+35%
Recycled Gold Use
82%
Makers Supported
640
Plastic Reduced
-90%
A Note from our Founder
"Sustainability isn't a destination, it's a series of hard choices."
In 2026, we stopped using the term "100% Sustainable" because, frankly, no new product is strictly good for the planet. Instead, we focus on Harm Reduction. We are moving from mined gold to recycled gold (currently at 82%), and shifting our packaging to be home-compostable. We are proud of our progress, but we are nowhere near done.
— Sarah J., Founder
Lifetime Repair Warranty Included
Priority 01
Craftsmanship with Conscience
Building heirlooms, not landfill.
In a world of disposable fashion, the most responsible thing we can do is make jewelry that lasts a lifetime. We reject mass assembly lines. Instead, every Heartlume custom piece is hand-finished by master jewelers who are paid living wages— on average 35% above the industry standard. We take longer to make your ring, so you never have to replace it.
See the process
$185,000 distributed since 2024
Priority 02
The Heartlume Maker Fund
Profits should empower people.
We don't just donate to big charities. We built our own micro-grant program for female artisans in our supply chain. 5% of our annual net profit goes directly to funding tools, childcare, and business education for the hands that polish your jewelry.
See the process
95% Plastic-Free in 2026
Priority 03
Low-Waste Packaging
Progress over perfection.
Are we 100% plastic-free yet? Not quite—we're at 95%. The shipping labels and some tape still challenge us, but your unboxing experience is now entirely compostable or recyclable. We're working on that last 5% by 2027.
See the processWhere we still need to improve
Transparency means showing the bad with the good.
Silver Sourcing
Our silver is 80% recycled, but small components (clasps) are still mined. We are looking for new suppliers.
Challenging
Office Energy
Our HQ is solar-powered, but our remote team's energy usage is harder to track and offset.
On Track
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We publish our full audit reports quarterly. No fluff, just numbers.